Privacy policy

Privacy policy

1.- Purpose.

This Privacy Policy aims to inform the user of the website with the URL (hereinafter the Website) of which it is holder and provider of services of the information society, known as VELDIS SA (hereinafter the Owner), about the collection and processing of personal data that the user provides voluntarily, through telephone, postal mail, email or by completing Contact and Work with us forms on the Website, in accordance with the provisions of the Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive 95 / 46 / CE (hereinafter RGPD).

2.- Acceptance.

The user who after reading this Privacy Policy continues to access the contents and use the services offered on the Website, shall give his express acceptance of the same and the processing of his personal data by the Owner for the purposes indicated in the present policy. In any other case, the user must vacate the Website.

3.- Person responsible for the processing.

VELDIS SA, C / Puerto de Navacerrada 59, 28935 Móstoles, Madrid, phone 916658270 and email is the entity responsible for the processing of personal data of users that are collected through the Website.

4.- Purposes of the processing and legitimation of the processing.

The completion by the user of their personal data on any of the forms of the Website as well as providing their personal data, telephone number, postal address and email to the Owner indicated in the Legal Notice of the Website is voluntary, so that the user who provides his data will be giving his free, unequivocal, specific and informed consent for the processing of his personal data by the Holder with the purposes of the processing indicated in this section. This Privacy Policy will always have a complementary and subsidiary nature of the informative communications included in any of the data collection forms enabled on the Website, in that which does not contradict it.

The data of the users collected through the Website are processed for the following purposes:

a) The data that the user provides by sending an email or by written communication to the postal address of the Holder are processed, with legal basis in the consent granted by the user by providing them voluntarily and contacting the Holder, for the attention of the query raised by the user.

b) The data completed in the Contact form are treated, with legal basis in the consent that, if applicable, the user grants if he has checked the boxes enabled in this form and sends it, to answer the user's message and in order to send, by email, commercial communications about the food and drink products imported and distributed by the Holder. Likewise, if after granting their consent to the Holder by marking the corresponding box on the Contact form, the user revokes such consent and / or opposes, through the procedure indicated in this Privacy Policy, upon receipt of the cited commercial communications, the Holder will process the minimum necessary user data to adopt the required measures which avoid sending such commercial communications.

c) The Owner uses cookies in the user's terminal equipment when he / she is browsing the Website with the purposes of the processing indicated in the Cookies Policy published on the Website.

5.- Recipients:

The personal data of the user will not be passed on by the Owner to third parties, unless the Holder must communicate this data as a legal requirement. The Contractor hires third parties for the provision of services of hosting and maintenance of the website through a contract for custom treatment or processing.

6.- International transfers.

The Owner will not carry out the international transfer of the user's personal data.

7.- Conservation.

The data of the user who completes the Contact form and / or requests a consultation by telephone and / or postal mail will be kept while the response to the user is managed; the data used to send commercial communications will be maintained so long as the user does not request the deletion of same. Likewise, the user's data will be kept during the legal deadlines for the fulfilment of obligations and in determining any liability.

8.- Rights of the user

The user may exercise the rights of access, rectification, deletion, opposition, limitation to processing, portability and the right to withdraw their consent without affecting the legality of the processing based on the consent given prior to its withdrawal, by written request to VELDIS, SA on C / Puerto de Navacerrada 59, 28935 Móstoles, Madrid and / or to the email Furthermore, the user has the right to file a claim with a Control Authority, in Spain, the Spanish Agency for Data Protection, C / Jorge Juan 6, 28001 Madrid,, telephones 901 100 099 - 912 663 517, when it considers that the exercise of any of your rights has not been satisfied.
In the request for the exercise of any of their rights, the user must indicate the right exercised and accompany a copy of any document valid in law that serves to prove his identity.

9.- Rights regarding the sending of commercial communications by email:

Also, in accordance with Law 34/2002, of 11 July, on services of the information society and electronic commerce, the user has the right to revoke the consent given without retroactive effects and to oppose the reception of commercial communications by email on food and beverage products imported and distributed by the Holder, sending their request to the email address indicating this in the subject.

10.- Social Networks.

Social networks are services provided by third-party providers that allow users to participate in a virtual community with other users through which they can generate their own public profile where they create and share content, information and personal data with other users of the network.

In a social network, users can create an account or profile for personal purposes. The functioning of social networks are regulated by the conditions established by the owner or provider of the network as well as by the terms and conditions established by the person responsible for the profile or official page or commercial account, when it comes to accounts or profiles for commercial purposes.

The Holder of the Website has a profile on the social network, eg, Facebook, where the user can follow the Holder. The fact that the user follows the Holder on this social network implies that the user accepts this Privacy Policy without conditions since following the Holder on the aforementioned social network is a completely voluntary act by the user.

The website and the official page of the Owner on Facebook are directed to individuals over eighteen years of age, so the user who wants to be part of the Website and the official page of the Owner must be eighteen years of age or older.

The Owner is responsible for the administration of the Website and its official website in the aforementioned social network as long as they are the original official site and page and therefore have been created by the Owner and the operation of the social network itself allows the Holder such administration.

If the user becomes a follower of the Website and the official page of the Owner, the user must respect the specific conditions provided and published on the Website or official page by the provider and owner of the social network and those published by the Owner. The fact of becoming a "friend" or "follower" of the Website and the official page in social networks means that the user consents to the processing of their personal data, as established in this Privacy Policy and in any policies and conditions that, where appropriate, regulate the use of the official page of the Owner in social networks.

The Owner will process the personal data of friends or followers of the Website and official page on social networks, to properly administer the Website or the official website and to find out about their opinions or comments. Likewise, the Holder may publish on the Website the comments, information and other data that the user publishes on the official pages on social networks and share them with the other users of the official website and with any user who has access to the internet, provided that perform information searches through browsers and the data on the official page can be indexed.

The Owner does not assume any responsibility for the processing and subsequent use of personal data that could be made by the provider and owner of a social network, by other users and by third party service providers of the information society that could access such data by reason of the provision of its services or exercise of its activity. The user must take into account that their data may have been published and disseminated by other users of the social network in each case, this type of processing then not being controllable by the Holder.

The user is the one who decides what information to publish on the official page in the social network of the Holder, as well as what comments and opinions to make and, therefore, the Holder recommends that the user not provide more information than necessary in accordance with the purposes for which the Owner uses the official page.

Regarding the information and contents that the user publishes on the official page of the Owner in social networks, the user guarantees that: (I) he is the owner or the holder of any other right that allows the Holder the license for its publication; (II) does not violate applicable laws regarding the right to privacy, image and honor, data protection, intellectual or industrial property or similar or any right of a third party, whether a person or an entity; (III) holds the Holder harmless from any claim or claim filed by a third party in relation to any legitimate right over the content that he/she has published; (IV) is solely responsible for the interactions that have been made with other users, over which the Owner has no control.

The Holder may remove from their official page on social networks any information that goes against the rules established in the legal conditions of the provider or owner of the social network in each case and official page, and is contrary to the provisions of the law, morality and public order and / or goes against the legitimate rights of third parties.

Similarly, the owners or providers of social networks may remove those contents that, either ex officio or through a complaint from another user, are contrary to the rules or rules of operation imposed by the provider or owner of each of the networks.

The Owner is not responsible for the measures that can be taken unilaterally by the provider and owner of a social network as responsible for it, exercising their rights or complying with the obligations imposed by the Law on those responsible or owners of social networks.

If the user wants to exercise their rights in relation to the data published on the official page of the Owner in social networks, he/she is informed that the Owner is limited to the permissions that the provider and owner of the social network grants when configuring an official page, so that it is possible that only the owner of the social network can guarantee the full exercise of these rights.

At any time, the user may stop following the Owner on their official page. To do this you simply have to follow the procedure that the social network has established in each case.

The Owner reserves the right to create, edit, modify and delete its official pages without the need to inform the user in advance.

For any query related to the processing of data that is made of the followers on the official page of the Owner on social networks, the user can contact the Owner at the addresses and contact telephone number indicated in the Legal Notice published on the Website.

11.- Recommendations.

The Owner recommends that the user: I) use the latest version of the computer programs for browsing the Internet because they incorporate greater security measures; II) use the security mechanisms at their disposal (secure web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of personal data to the extent that it is necessary, given that there are risks of impersonation of the person or violation of the communication; III) the user is informed that when he/she provides personal information over the Internet through email, newsgroups, discussion forums, etc., said information may be collected and processed for purposes not desired by the user, so the Owner advises you to inquire about the privacy policies of the websites you visit; IV) must take into account that mail messages and discussion forums may be subject to forgery and personality spoofing, whenever they are used by the user. If the user does not want to publish their email address, they must configure their browser so that they do not leave their email address on the web servers they access.

12.- Update.

Any modification of this Privacy Policy will be published by the Holder on the Website, taking into account that the processing of the user's personal data will be governed by the rules established and in force at the time they have been provided to the Holder. It will be the user's responsibility to periodically access this published Privacy Policy to be aware at all times of the latest version of it.