Privacy policy


Privacy policy

1.- Purpose.

The purpose of this Privacy Policy is to inform the interested party about the website with the URL www.veldis.com (hereinafter Website), owned and operated by Veldis S.A., which provides information society services, about the collection and processing of personal data that the interested party provides voluntarily by telephone, postal mail, email, or by completing any of the forms published on the Website, in accordance with the provisions of Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights. This Privacy Policy will always be complementary and subsidiary to the informational communications regarding data protection included in any of the data collection forms published on the Website, insofar as they do not contradict them.

2. Data Controller.

Veldis S.A. (hereinafter Veldis), C/ Puerto de Navacerrada 59, 28935 Móstoles, Madrid, telephone: 916658270 and email: info@veldis.com, is the entity responsible for the processing of personal data that, where applicable, the data subject provides by telephone, postal mail, email, or by completing any of the forms published on the Website.

3.- Legitimacy and purposes of the processing.

The completion by the interested party of their personal data in any of the forms on the Website, as well as the provision of said data by telephone or by sending it to the postal address or email address of Veldis indicated in the Legal Notice of the Website, is voluntary. Therefore, the interested party who provides their personal data through any of the aforementioned means will be giving their free, unequivocal, specific, and informed consent for Veldis to process said personal data for the following purposes:
a) The personal data provided by calling Veldis's contact number will be processed on the legal basis of the consent that the interested party grants by voluntarily providing their data and contacting Veldis to address the query raised by the interested party.

Any telephone call through which the data subject provides their personal data to Veldis may be recorded by the company. In this case, the data subject's voice will be processed to ensure Veldis complies with its obligation to provide information to the data subject at the time of collecting their personal data by telephone.

b) Personal data provided by sending an email or written communication to any of Veldis's email or postal addresses will be processed on the legal basis of the consent the data subject grants by voluntarily providing their data and contacting Veldis to address the query posed by them.

c) Personal data provided by completing the Contact form will be processed, on the legal basis of the consent the data subject grants by checking the boxes provided on said form and sending the completed form, to respond to the data subject's message and to send them, by email, commercial communications about food and beverage products imported and distributed by Veldis.

d) Likewise, if, after granting their consent to Veldis, the data subject expresses their refusal or objection to receiving commercial communications about food and beverage products imported and distributed by Veldis, based on compliance with a legal obligation, Veldis will process the necessary identifying data of the data subject to adopt measures to prevent the sending of said commercial communications.

e) The personal data provided in the "Work with us" form and the content of the resume sent with said form will be processed by Veldis based on the consent the data subject grants by checking the box provided on said form and submitting the completed form to participate in the selection processes carried out by Veldis. Automated decision-making, including profiling, will not be carried out for decision-making related to the processing of the data of the data subject participating in the selection processes. Veldis does not require special categories of data from the data subject, which, in accordance with the GDPR, include data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data intended to uniquely identify a natural person, data relating to physical or mental health, or data relating to a natural person's sexual life or sexual orientation. Therefore, if the CV that the data subject sends to Veldis via the "Work with us" form contains this type of data, Veldis will consider that such information has been voluntarily communicated by the data subject to this company and that such provision of data constitutes an expression of express consent by the data subject for Veldis to process their data for the purpose of participating in the selection processes carried out by this company.

f) Veldis uses cookies on the interested party's terminal equipment when they browse the Website for the processing purposes indicated in the Cookie Policy published on the Website.

4. Recipients.

The data subject's personal data will not be disclosed by Veldis to third parties unless, based on a legal obligation applicable to Veldis, the data must be disclosed to the relevant Public Administrations for control, requirements, and inspection purposes. Veldis contracts with third parties who are considered data processors to provide hosting and maintenance services for the Website, through data processing orders.

5. Transfers.

The data subject's personal data will not be transferred to third countries or international organizations.

6. Storage.

The data subject's personal data will be retained as long as the purposes and legitimate grounds for processing are maintained and for the legal periods required to comply with obligations and address potential liabilities.

7. Data protection rights.

The data subject may exercise their rights of access, rectification, erasure, objection, restriction of processing, portability, the right to withdraw their consent without affecting the lawfulness of processing based on consent prior to its withdrawal, and the right not to be subject to a decision based solely on automated processing, including profiling, by submitting a written request to Veldis at C/ Puerto de Navacerrada 59, 28935 Móstoles, Madrid, or by email to info@veldis.com, indicating the right they are exercising. Furthermore, the data subject has the right to file a complaint with the Spanish Data Protection Agency, C/ Jorge Juan 6, 28001 Madrid, www.aepd.es, telephone: 900 293 183, in particular, when they consider that the exercise of any of their rights has not been fulfilled. Prior to any claim, the interested party may voluntarily contact Veldis at the following email address: info@veldis.com.

8. Rights regarding the sending of commercial communications by email.

Pursuant to Law 34/2002, of July 11, on information society services and electronic commerce, the interested party has the right to revoke the consent given without retroactive effect and to object to receiving commercial communications by email regarding food and beverage products imported and distributed by Veldis by sending their request to the following email address: info@veldis.com, with the word "Unsubscribe" in the subject line.

9.- Social Networks.

Social networks are services provided by third-party providers that allow users to participate in a virtual community with other users through which they can create their own public profile to create and share content, information, and personal data with other users of the network.
On a social network, users can create an account or profile for personal purposes. The operation of the social network is governed by the conditions established by the owner or provider of the network, as well as by the terms and conditions established by the person responsible for the profile, official page, or business account, in the case of accounts or profiles for commercial purposes.
Veldis has profiles on the social networks Facebook and Instagram where the data subject can follow this company. Following Veldis on these social networks implies that the data subject unconditionally accepts this Privacy Policy, since following Veldis on social networks is completely voluntary for the data subject.
The Website and the official Veldis Facebook and Instagram page are intended for individuals over the age of eighteen. Therefore, any interested party wishing to join the Website and the official Veldis page must be eighteen years of age or older.
Veldis is responsible for the administration of the Website and its official page on the aforementioned social media platforms, provided that they are the original website and official page and therefore were created by Veldis, and the operation of the social media platform itself allows this company to do so.
If the interested party becomes a follower of the Website and the official Veldis page, they must comply with the specific conditions set forth and published on the Website or official page by the provider and owner of the social media platform, as well as those published by Veldis. Becoming a "friend" or "follower" of the Website and the official social media page means that the data subject consents to the processing of their personal data, as established in this Privacy Policy and in any policies and conditions that, where applicable, regulate the use of the official Veldis social media page.
Veldis will process the personal data of friends or followers of the Website and official social media page to properly manage the Website or official page and to learn their opinions or comments. Furthermore, Veldis may publish on the Website the comments, information, and other data that the data subject publishes on the official social media pages and share them with other users of the official page and with any user with internet access, provided that they search for information through browsers and the data from the official page can be indexed. Veldis assumes no liability for the processing and subsequent use of personal data that may be carried out by the provider and owner of a social network, by other users, and by third-party providers of information society services who may access such data in connection with the provision of their services or the exercise of their activity.
The data subject must bear in mind that their data may have been published and disseminated by other users of the social network in question in each case, and Veldis has no control over such actions. The data subject is the one who decides what information to publish on Veldis's official social media page, as well as what comments and opinions to offer. Therefore, Veldis recommends that you do not provide more information than necessary in accordance with the purposes for which you use the Veldis official page.
Regarding the information and content published on Veldis's official social media page, the data subject guarantees that: (i) they are the owner or holder of any other rights that grant Veldis the license to publish them; (ii) does not violate applicable laws relating to the right to privacy, image and honor, data protection, intellectual or industrial property or similar rights, or any rights of a third party, whether a person or entity; (iii) will indemnify Veldis against any claim or demand brought by a third party in relation to any legitimate right in the content you have published; (iv) is solely responsible for any interactions you have with other users over which Veldis has no control.

Veldis may remove from its official social media page any information that violates the rules established in the legal terms and conditions of the provider or owner of the social network in each case and official page, and is contrary to the law, morality, and public order, and/or violates the legitimate rights of third parties.
Likewise, the owners or providers of social media may remove content that, either ex officio or through a report from another user, violates the rules or operating regulations imposed by the provider or owner of each of the networks.
Veldis is not responsible for any measures that the provider and owner of a social media network may unilaterally adopt as the controller thereof, exercising its corresponding rights or complying with the obligations imposed by law on the controllers or owners of social media networks.
If the data subject wishes to exercise their rights regarding the data published on Veldis's official social media page, they are informed that this company is limited to the permissions granted by the provider and owner of the social media network when setting up an official page. Therefore, only the owner of the social media network can guarantee the full exercise of these rights.
At any time, the data subject may stop following Veldis on its official page. To do so, they simply need to follow the procedure established by the social media network in each case.
Veldis reserves the right to create, edit, modify, and delete its official pages without prior notice to the user.
For any questions related to the processing of data regarding followers on Veldis's official social media page, the data subject may contact this company at the addresses and telephone number indicated in the Legal Notice published on the Website.

10.- Update.
Any modification to this Privacy Policy will be published by Veldis on the Website. The data subject will be aware that the processing of their data will be governed by the regulations in force at the time they provided it to Veldis. It is the data subject's responsibility to periodically review this published Privacy Policy to ensure they are always aware of the latest version.